Lantica Software Support Center
Lantica Software Home Page

Getting Started With Sesame
Lantica Knowledgebase
Guides, tutorials and answers to commonly asked questions.
Getting Started Guide
Getting Started Guide
Information and resources that will help new users get started with Sesame.
Register For Your Free Online Demonstration
Schedule Your Free Demo
Schedule your free live online demo with a demonstrator knowledgeable in both Sesame Database Manager and Symantec Q&A database.

Getting Help With Sesame
Submit A Support Request
Submit A Support Request
If you are having a problem with one of our products, please use the ticket form to describe it as thoroughly as possible. We will do our best to get you an answer within one business day. You may need to purchase Support Units, if your issue qualifies as fee-based Support.
Lantica User Forum
Lantica User Forum
A Peer-To-Peer Forum where you can discuss your questions with other users, consultants and Lanticans.
Focused Support Session
Request Focused Support
Focused Support is an on-line, one-on-one session with a Sesame design expert who will provide professional design advice, programming help and tips that apply to your specific case. Your Sesame expert can even make immediate changes to your design, directly on your computer.
Contacting Technical Support
The Online Support Request Form is the preferred method of contacting fee-based technical support, but if you need to get in touch with us in another way, technical support can also be reached by email at or by telephone at (800) 293-9549 (From outside the Continental United States: +1 330-527-0344).

Office hours are Monday through Friday from 9:00 AM to 5:00 PM Eastern Standard Time

This fee-based support option is only for users of a legally obtained and licensed Lantica product. You can purchase Support Units in our store. If you have pre-purchase questions, please contact our Customer Service department.

Lantica Technical Support does not provide support for Symantec Q&A
If you need help with Q&A, please contact Professional Computer Technology Associates (PCTA).

Additional Links & Resources
Links And Resources
Additional Links & Resources
Links to other useful websites and consultants who offer support for Lantica products.