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Sesame consultation needs in Sydney, Australia (Read 1050 times)

TonyJZX Member Offline Posts: 4 Joined: Jul 19^th, 2006	Sesame consultation needs in Sydney, Australia Jul 19^th, 2006 at 6:49am	Print Post
	Ok I have a strange problem. We use on and off a v1.1 database here. It has suddenly broken with a 'file.db failed to open error'. Tried one of the old db files off a backup and it says the same thing. I have no background in sesame so I got no idea who to turn to. I did not write this database - it was setup by an employee who has since left quite a while ago. We purchased the software a long time ago and I do not know any local people who have expertise in this. I have requested Lantica see if they can recommend me a local company but I do not know if there are any at all.


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Ray the Reaper Global Moderator Members Lantica Support Offline The One & The Only Posts: 2482 Joined: Aug 20^th, 2003	Re: Sesame consultation needs in Sydney, Australia Reply #1 - Jul 19^th, 2006 at 1:17pm	Print Post
	Is it a one line or two line error? If it is a one line error then the file is locked. When Sesame gets improperly shut down the application that it has open becomes locked. This is a harmless condition. To unlock a locked application follow these steps Click File Click Server Administration Log in (username: admin password: hello) On the unlock application tab double click on your application Click Exit Click File->Open Application Double Click on your application -Ray

	Raymond Yoxall Consulting ray.yoxall@gmail.com ryoxall@lantica.com Sesame Applications, Design and Support
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TonyJZX Member Offline Posts: 4 Joined: Jul 19^th, 2006	Re: Sesame consultation needs in Sydney, Australia Reply #2 - Jul 20^th, 2006 at 12:49am	Print Post
	Thanks for the response... I did the unlock but that was most likely not the fault. It won't load - it goes to 88% and says: database "sesame.db" failed to open error: failure while loading application "sesame.db" two line error


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Hammer YaBB Administrator Lanticans Offline Fire bad. Tree pretty. Posts: 3436 Location: Ohio Joined: Nov 22^nd, 2002	Re: Sesame consultation needs in Sydney, Australia Reply #3 - Jul 20^th, 2006 at 1:00am	Print Post
	Tony, This is usually a sign of a database that has been damaged in some way. Send it into Support at support@lantica.com so they can take a look at it. You need to send two files: sesame.db and sesame.dat If your database is password protected, include a admin level password in your message.

	- Hammer The plural of anecdote is not data.
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TonyJZX Member Offline Posts: 4 Joined: Jul 19^th, 2006	Re: Sesame consultation needs in Sydney, Australia Reply #4 - Jul 20^th, 2006 at 5:01am	Print Post
	I have emailed them - surprisingly the files were just 1Mb zipped up We'll see how it goes. One thing I was surprised about is how inexpensive this software is. The big yellow box would make me think it's $1,000 software.


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Bob_Hansen Senior Member Members Offline WOW, They have the Internet on computers now! Posts: 1861 Location: Salem, NH Joined: Nov 24^th, 2002	Re: Sesame consultation needs in Sydney, Australia Reply #5 - Jul 20^th, 2006 at 5:44am	Print Post
	Hi Tony ...You noted: Quote: The big yellow box would make me think it's $1,000 software. In our American version of "English", $1,000 is also known as a "grand". So you are right about Sesame. it's "grand" software.

	Bob Hansen Sesame Database Manager Professional Sensible Solutions Inc. Salem, NH 603-898-8223 Skype ID = sensiblesolutions
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TonyJZX Member Offline Posts: 4 Joined: Jul 19^th, 2006	Re: Sesame consultation needs in Sydney, Australia Reply #6 - Jul 24^th, 2006 at 12:27am	Print Post
	Raymond fixed that one up - apparently the tables were messed up? Thanks to all involved.


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