Normal Topic [See Note] User crashed with SBasic error (Read 506 times)
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[See Note] User crashed with SBasic error
Sep 13th, 2007 at 9:52pm
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Note: This is usually due to SBasic programming which attempts to do something unrecoverable such as dividing by zero or accessing the 10th element of an array which has only 9 declared.

My Rigging dispatcher crashed today, and told me he got a message referencing an SBasic error.  I've tried to recreate the situation, but no luck, everything seems to be working fine.  Would there be a log somewhere that would record the error code, and, if so, would I find the log on the server or on his workstation?
« Last Edit: Sep 17th, 2007 at 6:12pm by Hammer »  

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Bob_Hansen
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Re: User crashed with SBasic error
Reply #1 - Sep 14th, 2007 at 3:10am
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You can't easily read the logfiles with outside software. 

If you login as Server Administrator you should be able to see the log files from there.  There may be files on the workstation and on the server also.
« Last Edit: Sep 14th, 2007 at 4:14am by Bob_Hansen »  



Bob Hansen
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Sensible Solutions Inc.
Salem, NH
603-898-8223
Skype ID = sensiblesolutions
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Re: User crashed with SBasic error
Reply #2 - Sep 14th, 2007 at 12:36pm
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Thanks Bob!  I took a look at a number of logs this morning.  The user's local log had no mention of an error, or anything that might be related to his crash.  It was just filled with "Logging start of client..."  Unless he crashes again and can tell me exactly what he was doing when it happened, it'll probably remain a mystery.

The fileserver's log in the Miara directory had a number of things I've seen before, but one that was new to me: "server_error  S_ENG 330256  Query error on a restriction.."  No idea what that means or if I should be worried.  I plan to soon do away with all restrictions that migrated over from Q&A anyway.

  

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Re: User crashed with SBasic error
Reply #3 - Sep 14th, 2007 at 1:30pm
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Hello Scott,

Your user will have got more information with that message, such as Array Index zero while accessing the array, or Division By Zero, or Array index overflow. Those three are the most common. Ask if any of those rings a bell.

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