Normal Topic Printer Problems (Read 865 times)
proudpoppy
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Printer Problems
Nov 13th, 2012 at 7:54pm
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Using Sesame 2.53, I have a HP 2840, HP1320, and a HP J4680 and a sharp network printer, I can print one or two work orders the size will fill a 8-1/2" * 11" paper, but after that all work orders print in a 1/2" top left hand corner of the paper in micro size, since it does this with all the printers I'm stuck as to which direction to go to fix this, need help !!!  Sad
  
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Ray the Reaper
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Re: Printer Problems
Reply #1 - Nov 13th, 2012 at 9:23pm
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Hi Robert,

What is the programming that is printing the work orders?

-Ray
  

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proudpoppy
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Re: Printer Problems
Reply #2 - Nov 14th, 2012 at 1:31pm
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Hello Ray, I tried to print with the print form off the menu-tree, with same result, but here is the programming code
#include "sbasic_include.sbas"
var vResult as int
vResult = @PrintAForm(PRINT_SINGULAR, PRINT_WITH_BACKGROUND, PRINT_ORIENTATION_PORTRAIT, PRINT_WITH_DIALOG, PRINT_PAPER_LETTER, -1, -1, -1, -1, 1, 1)
@Save
@Exit
  
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Ray the Reaper
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Re: Printer Problems
Reply #3 - Nov 14th, 2012 at 2:34pm
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Hmm so you can print out a few and they are full size, then you go to print out some other ones and they are micro sized?

Does the sample customers app behave the same way for you?
What events are happening between the ones printing fine and the ones printing micro?

-Ray
  

Raymond Yoxall Consulting
ray.yoxall@gmail.com
ryoxall@lantica.com
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proudpoppy
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Re: Printer Problems
Reply #4 - Nov 16th, 2012 at 3:20pm
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The customer.db prints the same way, top left corner micro size, the driver is HP Laser jet 2800 series PS ?? All the reports print right.  Roll Eyes
  
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proudpoppy
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Re: Printer Problems
Reply #5 - Nov 16th, 2012 at 7:18pm
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It seems to be working, I finally got it to change drivers from a PS to a PCL-6, its working like it should. Even through I was changing the driver, actually windows was not changing it, so I googled and found a tip to get it changed. Stop the print spooler, then restart it, immediately delete or change your drivers, worked for me.  Smiley
  
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Rick_R
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Re: Printer Problems
Reply #6 - Nov 16th, 2012 at 11:33pm
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I've run into a problem in the past where I told Windows to delete a printer driver I thought might be causing a problem and it said the driver was deleted, but the problem persisted.  I found out by accident that the driver wasn't actually deleted.  When I went in and made sure it was actually deleted the problem disappeared.


"I've heard that if you play Microsoft CD’s backwards, you hear satanic things, but that’s nothing! -- If you play them forwards, they install Windows!"
  
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