Normal Topic Copy Cut Paste Problems (Read 521 times)
Jim_Chet
Member
*
Offline


No personal text

Posts: 6
Joined: Dec 31st, 2005
Copy Cut Paste Problems
Mar 10th, 2014 at 6:48am
Print Post Print Post  
The "paste" function in my Sesame 2 is not working.
I can copy and cut in Sesame, and paste the information out into Word or Excel, but cannot paste in Sesame.
This is a new computer with Windows 8 and protected by Webroot.  Could these programs have anything to do with my paste problem?
  
Back to top
 
IP Logged
 
Ray the Reaper
Global Moderator
Members
Lantica Support
*****
Offline


The One & The Only

Posts: 2482
Joined: Aug 20th, 2003
Re: Copy Cut Paste Problems
Reply #1 - Mar 10th, 2014 at 6:22pm
Print Post Print Post  
Hello Jim,

One way to see if there is a program interfering with Copy and Paste is to boot Windows into Safe mode(where only minimal start-up programs are launched) and try pasting into Sesame. My bet is that it will work in safe mode.

A quick google search on Webroot preventing paste turns up about 1,690,000 results with one of the results being https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Copy-Paste-Stop... which appears to have steps to remedy this issue by trusting the Sesame Application inside Webroot's preferences.

-Ray
  

Raymond Yoxall Consulting
ray.yoxall@gmail.com
ryoxall@lantica.com
Sesame Applications, Design and Support
Back to top
IP Logged
 
Jim_Chet
Member
*
Offline


No personal text

Posts: 6
Joined: Dec 31st, 2005
Re: Copy Cut Paste Problems
Reply #2 - Mar 11th, 2014 at 3:22am
Print Post Print Post  
Ray,
Thank you for the research.
I followed the instructions and the paste feature in Sesame now works!!!  An easy fix, by allowing Webroot to "trust" Sesame.
  
Back to top
 
IP Logged