Lantica Software Support Center
Lantica Software Home Page
Order Sesame Getting Started Support Center Contact Us Company Downloads Q&A ™  
Search

Knowledgebase Home

Error message: "Cannot use temporary .rtf because it already exists" when attempting to print a Merge File

  1. Close all copies of Word or whatever word processor you use
  2. Open My Computer
  3. Open your C Drive
  4. Open the Sesame2 folder
  5. You should see a file name temporary.rtf, select that file
  6. Press the Delete key on your keyboard
  7. Click Yes to confirm delete
  8. Once it is deleted, go back into Sesame and try a Merge File Print again

Properties ID: 000179   Views: 1092   Updated: 13 years ago
Filed under:
Troubleshooting

Copyright Lantica Software, 2003-2025 All rights reserved